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UseeithertheRescueandRecoveryworkspaceortherecoverydiscstorestorethesystem
tothefactorystate.
Iftheproblempersists,havethecomputerserviced.
Problem:Myscreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Doeitherofthefollowing:
TouchtheTrackPointpointingdeviceorthetouchpad,orpressakeytoexitthescreensaver.
Pressthepowerswitchtoresumefromsleeporhibernation.
Beeperrors
Table8.Beeperrors
Problem
Solution
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep
Makesurethatmemorymodulesareinstalledcorrectly.If
theyare,andyoustillhearthebeeps,havethecomputer
serviced.
Onelongandtwoshortbeeps
Thevideofunctionhasaproblem.Havethecomputer
serviced.
Fourcyclesoffourshortbeeps
TheSecurityChiphasaproblem.Havethecomputer
serviced.
FiveshortbeepsThesystemboardhasaproblem.Havethecomputer
serviced.
Threeshortbeeps,pause,oneshortbeep,pause,one
moreshortbeep,andthreeshortbeeps
PCIresourceallocationfailure.Poweroffandremove
devicefromExpressCardSlot.Ifthebeepspersist,have
thecomputerserviced.
Memorymoduleproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourmemorymoduleisnotoperatingproperly,checkthefollowingitems:
1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.
Itmightbenecessarytoremovealladdedmemorymodulestotestthecomputerwithonlythe
factory-installedmemorymodules,andthenreinstallthememorymoduleoneatatimetoensure
aproperconnection.
2.Checkforerrormessagesduringstartup.
Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
3.VerifythatthelatestUEFIforyourmodelhasbeeninstalled.
4.Verifythepropermemorycongurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.
5.RuntheLenovoSolutionCenterprogram.
Networkingproblems
Thefollowingarethemostcommonnetworkingproblems:
Ethernetproblems
Problem:Yourcomputercannotconnecttothenetwork.
Chapter10.Troubleshootingcomputerproblems139
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